Resource Library

Capacity building through videos, documents, & more

Management & Leadership (74)


Effective Communication Techniques

Just how effectively do you communicate? Read this list of tips and improve your skills today!


Video: The Power of Listening

Listening is the essential, and often overlooked, half of communication. Watch this January 2015 TEDx talk from William Ury to learn more.


Guide: A Community Coalition’s Purpose

What does a coalition do? Not sure? Download this handout now.


Appreciative Inquiry: A Positive Approach to Change

Appreciative inquiry is a strengths-based approach to problem-solving. Read this article to understand its background, purpose, and application.


Crafting Appreciative Inquiry Based Questions

Appreciative inquiry is a strengths-based approach to problem solving. Click here to learn more about Appreciative Inquiry and how to create Appreciative-Inquiry based questions.


Leadership Science

This downloadable article from The New Yorker magazine answers the question “How much do we really know about what makes a great leader?” Click here to find out.


Emotional Intelligence: An Introduction

What is emotional intelligence? Not sure? Read this document.


Leadership Tutorial: What is Emotional Intelligence?

Begin increasing your emotional intelligence by watching this five-minute video from

The Leadership Challenge: Five Practices of Exemplary Leadership

Click hear to learn about the Five Practices of Exemplary Leadership from Barry Posner and Jim Kouzes.

Three Reasons Employees Leave Their Managers

Most people leave their jobs because of a conflict with management. Read this short article to learn three ways to be a better manager.